People’s Care Medical Supply Bills Medicare, Medical & Other Insurances for Durable Medical Equipment & Supplies, Northern & Southern California
People’s Care Medical Supply will guide you through the entire process of obtaining the right Mobility Device through your insurance.
What DME items can you get from People’s Care Medical Supply through Medicare?
- Mobility Aids (Walker, Rollator, Cane, Quad Cane)
- Power Mobility Device (3 or 4 Wheel Scooter, Consumer Power Wheelchair)
- Custom Mobility Device (Tilt/Recline Power Function Wheelchair)
- Skin Protection Wheelchair Cushion
- Manual Mobility Devices (Standard Manual Wheelchair, Lightweight Manual Wheelchair, Ultralight Manual Wheelchair, Tilt-In-Space Manual Wheelchair)
- And much more!
Medicare will also cover service for the repairs of items paid by Medicare within the last 5 years. We have a fully equipped repair shop and trained technicians. We are specialized in repairs of rehab mobility equipment. Give our customer care center a call to inquire if your repairs will be covered by Medicare at 818-760-2461.
Do I need to pay out of pocket for items covered by Medicare?
Medicare pays 80% of the cost and the remaining 20% is paid by supplemental/secondary insurance. If you do not have supplemental/secondary insurance, the 20% is your responsibility.
How do I choose the right rehab equipment?
Rehab equipment is usually ordered by your primary care doctor and Physical or Occupational Therapists. We have a RESNA certified ATP's (Assistive Technology Professionals) and Certified Rehab Technicians who will take their time to evaluate and demonstrate the functionality and compare your rehab equipment choices, as well as will fit you for the proper rehab mobility equipment. We work closely with manufacturer representatives and involve them if needed in the assessment and selection of the rehab equipment. We do in home assessment as well as in home delivery and setup for all the major items such as power chairs, ultra-light wheelchairs, etc. We provide patient and caregiver training on the delivery.
What are Medicare requirement for coverage of my (any) custom & non-custom mobility equipment and other DME services?
Medicare requires your doctor to document the medical necessity for the ordered equipment in a face to face evaluation and ruling out of the less costly equipment. Medicare will also require a physical or occupational therapist to evaluate your mobility needs and provide medical justification for the items ordered. Except for front wheel walkers, rollators, canes crutches and quad canes.
Most custom rehab power and manual wheelchairs, as well as positioning accessories and specialty cushions also require certain diagnosis to be covered by Medicare. Some of the diagnosis meeting coverage criteria are listed below.
Stroke, Spinal Cord Injury, Hemiplegia, Paraplegia/Paraparesis, Quadriplegia/Quadriparesis, Amyotrophic Lateral Sclerosis (ALS), Muscular Dystrophy (MD), Multiple Sclerosis (MS), Cerebral Palsy (CP), Osteogenesis Imperfecta, Spina Bifida, Parkinson's Disease, Alzheimer's Disease, Friedreich's Ataxia
What other insurances do we work with
California State Medical, and medical HMOs including Central Health, Gold Coast, Health Net, Easy Choice Health & many more!
If we are not contracted with your private insurance, such as United Healthcare, Cigna, Aetna, we can still provide you services and bill your insurance as an out of network provide if your insurance has "Out of Network coverage".
What are the items we provide through Medical and private insurances?
- Rehab Power Chairs
- Ultra-Light Manual Wheelchairs
- Tilt-in-space Manual wheelchairs
- Home Care Aids (commodes, shower chairs etc)
*Call us to get a full list of DME equipment you can get from us through your insurance.
How much of the total cost is covered by my insurance?
If medical or medical HMO is your primary insurance it will usually cover 100% of the cost. If you have a share of cost with your primary medical insurance, you will be responsible for the share of cost portion. Most items will require prior authorization from your insurance to be covered. Your primary care doctor must write an order and other medical documentation supporting medical necessity are needed to get an authorization.
If you have a private insurance, you will be responsible for the deductible and copay based on your policy. Depending on the items selected you may also be required to pay upgrade fees. Some items will require prior authorization from your insurance to be covered. An MD order and other medical documentation supporting medical necessity are needed to get an authorization.
How do I choose the right equipment?
We have trained personnel, certified rehab technicians, and RESNA certified ATP's (Assistive Technology Professionals) who will take their time to demonstrate the functionality and put side by side all the available equipment, as well as be involved in fitting for the rehab equipment. We work closely with manufacturer representatives and involve them if needed in the assessment and selection of the rehab equipment. We do in home assessment as well as in home delivery and setup for all the major items such as power chairs, hospital beds, patient lifts, etc. We provide patient as well as caregiver training on the delivery.
Our service area covers most of Northern & Southern California including Los Angeles and surrounding cities.
Call our dedicated customer care department at 818-760-2461 to verify coverage for your zip code.
Each beneficiary will need an application for face-to-face evaluation for any power mobility device. You can request one after eligibility is verified at 818-760-2461.
Thank you for your interest in our company. We will make your selection the right care for your treatment and mobility needs.